Help requests are reviewed before publication
Submitting a help request does not create a public fundraiser. FundRiseMe may verify the applicant, beneficiary, relationship, organization, event, expense, payout destination, consent, or supporting circumstances and decides whether a public campaign will be created.
Beneficiary and payout verification
Before releasing funds, we may request identity or organization records, beneficiary authorization, proof of relationship, invoices or supporting documents, and confirmation that the payout destination belongs to or is authorized for the intended recipient.
Monitoring and reports
Automated signals, user reports, payment-provider alerts, unusual payment activity, public information, refund requests, disputes, and support cases may lead to additional review.
Possible actions
We may request changes, limit discovery, pause donations, hold or delay payout, request documents, remove content, process eligible refunds, preserve evidence, suspend accounts, or notify payment providers or appropriate authorities where reasonably necessary.
No fake donation activity
Public totals, recent-donation activity, and supporter displays must be based on completed verified payment records. Test, demo, staff-created, or simulated transactions must never be presented as genuine public donations.
Applicant and beneficiary responsibilities
Provide accurate information, obtain permission for submitted content, keep contact and payout details current, use support consistently with the approved purpose, preserve relevant records, notify FundRiseMe of material changes, and cooperate with reasonable verification requests.