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Help Centre

Find answers about fundraising, donations, campaign review, payouts, accounts, privacy, and safety.

For organizers

Campaign setup, review status, editing, updates, comments, payout details, and managing supporter communication.

For donors

Checkout, receipts, anonymity, optional email updates, refunds, payment issues, and reporting a concern.

Safety and verification

Identity checks, beneficiary authorization, campaign reporting, prohibited activity, and documentation requests.

Account and privacy

Login support, profile settings, data requests, cookies, security, and deleting or correcting personal information.

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